SOUL Private Collection has implemented the following safety protocols.
100% Contactless check-in / check-out including information file
We have digitalized our check-in and check-out procedures.
We have replaced our room & house info folder with our SOUL QR Code, which provides access to our menu and info books, available on Android & IOS.
Cleaning & sanitation measures:
All surfaces are cleaned and sanitized frequently with appropriate disinfectants.
Good hand hygiene is encouraged, and sanitizer is available throughout the property.
Room cleaning measures:
Frequently touched surfaces are sanitized more regularly.
We ventilate all rooms during cleaning and use the highest temperature setting when doing laundry.
Kitchen and food:
Our dining area is spaced out to encourage social distancing. Outdoor dining is encouraged (weather permitted).
We also offer plated food options rather than self-serve from buffets.
We practice strict sanitation in our kitchen.
Our teams are trained and protected:
We screen our staff daily for any Covid-19 symptoms.
Our staff is trained on best hygiene practices.
The prescribed PPE is supplied to our team to safely manage their tasks.
Wear a mask when in public areas:
We can all protect each other by wearing masks around staff or guests, not at your party. Thus, masks are always required in all public areas unless eating, drinking, or swimming.
A health survey is sent before arrival.
Maintain social distancing:
Please keep your distance from others as far as possible.
A minimum of 2 meters is set as a guideline.
Avoid handshakes, hugs, and direct contact where possible.
Outdoor dining is encouraged (weather permitted).
Breakfast trays are offered in the comfort of your own room.